Speeding up the best in health and care, together

Patient Safety and Experience

The Patient Safety and Experience theme looks at patient safety from a system perspective, involving staff, carers and patients. We pay attention to the detail, explore innovation that is evidence based and patient-centered, and connect people with shared problems in an atmosphere that generates solutions to their challenges.

Through exploring new ideas, sharing great practice for making care safer and focusing on what matters to patients, we aim to create positive healthcare experiences for all.

Patient Safety improves the experience of everyone by allowing the system to learn more about itself and be discussed in an open and honest way.


Communities of Practice Leadership Development Programme

Maternity and neonatal health safety collaborative

PReCePT – Prevention of Cerebral Palsy in Preterm Labour

Communities of Practice

Catheter Care South London Collaborative

The Team

Catherine Dale

Programme Director, Patient Safety

Catherine has nearly twenty years’ experience in the NHS in London, including more than fifteen years in service improvement and transformation roles; a Masters in Business Psychology and expertise in Experience-Based Co-Design.

Adrian Hopper

Clinical Director, Patient Safety

Adrian Hopper is physician with a special interest in Geriatric Medicine at Guy’s and St Thomas (GSTT) NHS Foundation Trust in London. He is currently Deputy Medical Director for Patient Safety at GSTT, the lead for the Medicine Clinical Academic Group for King’s Health Partners and Clinical Director for Patient Safety and Clinical Lead for Healthy Aging at the HIN.

Cleo Butterworth

Associate Clinical Director, Patient Safety

Jamie Hunt

Business Support Officer, Patient Safety

Having previously worked as a copy-editor for scientific journals and news, Jamie joined the organisation in September 2017 and now supports the Patient Safety and Experience Team.

Simone Akuffo-Akoto

Senior Project Manager, Patient Safety

Ellie Wharton

Project Manager, Patient Safety

Rebecca Newman

Project Manager, Patient Safety

Becky is a podiatrist who joins us for six months from our member organisation Oxleas. She studied Podiatry at the University of Southampton and completed her MSc in Podiatry with Diabetes at the University of Brighton. She is a clinical educator and has 7 years’ experience working within the NHS. She is enthusiastic about service development and innovation to optimise patient care.

Charlene Chigumira

Project Manager, Patient Safety

News, blogs and events

Sep 13, 2018

World sepsis day – watch our ‘Spotting sepsis in unde…

May 1, 2018

Are we in the business of healing?

Apr 10, 2018

Catheter Care Awareness Week 2018

Jan 25, 2018

Q Welcome Event

Jan 17, 2018

HSJ Patient Safety Awards 2018

Dec 20, 2017

Staff Experience Event

Dec 20, 2017

Creating waves across the Pond

Jul 10, 2017

‘Spotting the Signs of Sepsis’ Awareness Film Launche…