Message from Kristina Leonnet:
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Welcome to the August edition of Partners with People.
August is upon us, and with it sunshine for your holidays. Thus, this month we bring a shorter newsletter, but still lots of opportunities to get involved!
As many of you will know this month, we said a temporary goodbye to Sophie Lowry who is on leave till the end of the year. I am so pleased to be able to cover the role and be involved in the amazing involvement work at the HIN. Additionally, it’s been great to connect with our partners outside of the HIN and learn more about your job. There are so many amazing involvement projects taking place – and I look forward to supporting and showcasing these over the coming months.
Among these, we are excited to be launching a new patient resource focusing on Cancer & Serious Mental Illness. See below for more details, and please do share this through your networks to help reach as many people as possible and reduce cancer inequalities.
Many of you will have met Faith and Aurora, our two Lived Experience Partners at the HIN. Faith and Aurora recorded a short video explaining their role – which is unique in the sector. They do not replace Experts by Experience, but rather bring a wider, more strategic voice for patient engagement, ensuring that real-life experiences shape impactful outcomes.
As always, we are very interested in hearing from anyone with an interest in this area and are happy to include any partner updates in future newsletters. Please contact me if there is anything you’d like to share or discuss.
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Kristina Leonnet
Involvement Manager
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1. News:
- Blog – Closing the Loop
- Experience-based co-design - Pulmonary Rehab
2. Partner updates:
- Patient preferences and experiences of waiting for heart surgery
- Blog series – Innovation Accelerator
- Addressing the barriers to people-centred
clinical research
3. Ways to get involved:
- Invitation for women who have given birth early, and/or their partners or main supporter
- Pulmonary Rehabilitation Information Feedback Opportunity
- Join the Vitacam study
- Help shape the future of services to manage heart conditions in south east London
- Share your views on contacting your General Practice online
3a. Opportunities from SEL ICBs:
- NHS England: Making a difference by becoming a Peer Leader
- Help shape better diabetes care for everyone in south east London
- Share your views on contacting your General Practice online
4. Upcoming events:
- NHS England: Making a difference by becoming a Peer Leader
- Co-Production Collective: Co-Pro cuppa
- PXP Conference
5. Tips, Tools and Training:
- Co-produced statements as powerful conversation starters
- Co-production collective resource library
- The Patient Experience Library
- Adopting the Triangle of Commitment to work in partnership
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Blog – Closing the Loop
This month HIN South London's Lived Experience Partners (LEPs) Faith Smith and Aurora Todisco reflect on Closing the Loop - the vital step of informing people who have contributed to projects about the difference their voice has made.
'Closing the loop' is an often forgotten step with involvement, but is key to ensuring the value of involvement is shared with the people and communities who help to shape our work.
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Experience-based co-design - Pulmonary Rehab
The Experience-Based Co-Design (EBCD) project aimed to enhance mental health pathways in pulmonary rehabilitation (PR) services for individuals with long-term conditions (LTC) in south east London.
This methodology involved bringing together service users and staff, leveraging their insights to improve service delivery. You can read more about the outcomes in our report. Additionally, in our latest blog, we reflect on the role of EBCD in enhancing our involvement across our various projects.
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Patient preferences and experiences of waiting for heart surgery
King’s Improvement Science (KIS) researchers are undertaking a study exploring the experiences, perceptions and preferences of patients waiting for elective (non-emergency) heart surgery across four London National Health Service (NHS) hospitals in order to reduce the stress associated with waiting.
The results of this project are expected to be released shortly.
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Blog series – Innovation Accelerator
In this blog series, Humanly share the journey of working with Asthma + Lung UK, to launch an exciting Innovation Accelerator to find and support the best respiratory innovations in the UK.
The programme itself is co-designed with people with lived experience. Read about the journey of the programme, including their latest blog on moving into the product testing phase.
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Below are opportunities to get involved. Please do also share with others who may be interested.
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Invitation for women who have given birth early, and/or their partners or main supporter
Hebe Davies-Colley at the HIN South London is looking to speak with women who live in London and gave birth early (ideally between 22 to 34 weeks), and/or their partners or main supporters.
She is particularly interested to hear from Black and south Asian families as studies show they are more likely to have a preterm baby, but welcomes people of all ethnicities,
Hebe will be holding sessions (online and in person) to hear:
- What do you think about the preterm information currently given?
- How should hospitals explain what to expect if you have a preterm baby?
- If it would be helpful to have a video of neonatal units?
Learn more and register your interest, or email h.davies-colley@nhs.net if you have questions.
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Pulmonary Rehabilitation Information Feedback Opportunity
The Health Innovation Network South London is looking to recruit patients in London with asthma, interstitial lung disease, or bronchiectasis who have attended Pulmonary Rehab in the last 18 months, or their family members/carers.
The sessions are to look at the materials available for patients attending pulmonary rehab and identify any further information that would be helpful to patients/families & carers – in particular regarding condition-specific, culturally relevant, and translated materials.
For more information please email Jess Gwynn and the team at hin.nhsaac@nhs.net to ask for more information.
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Join the Vitacam study: Exploring digital health innovations for heart failure and respiratory disease
London South Bank University and Vitacam are conducting an exploratory study on the usability of Vitacam in patients living with Heart Failure (HF) or chronic respiratory disease. Vitacam is a software program (App) designed for use by clinicians, carers and patients, that measures and records vital signs for clinical assessment of current condition and deterioration.
The founder of Vitacam is participating in the DigitalHealth.London Leap Programme, supporting diverse innovators in the adoption of their solutions. They are looking for patients with Heart Failure or respiratory diseases to try to apply and share their experiences of this as part of the study.
If you are interested please get in touch with Kerry Wood for more information.
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Help shape the future of services to manage heart conditions in south east London
Are you living with heart disease or have recently been treated for a heart condition? Would you like to help shape the future of services to help manage your heart condition, such as programmes of exercise, education or mental health support?
Mabadiliko CIC is working with the South East London NHS partners to understand diverse community members’ attitudes towards and experiences of cardiac rehabilitation services and tailor these services to meet their needs.
Mabadiliko would like to hear from you if you are an adult (18 years old+) from South London with lived experience of heart disease (either personally or through the care of a loved one), and identify with one or more of the following target groups:
- People who are living in deprived areas and/or in poverty;
- People living with physical disabilities;
- Older adults;
- People who identify as Black African and Caribbean;
- People who identify as South Asian.
If you would like to be involved, please complete the following short registration survey, which also contains more information about the project and what’s involved.
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Addressing the barriers to people-centred
clinical research
The NHS Health Research Authority has shared a new report with recommendations for addressing barriers to people-centred clinical research. Learn more about this study
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Opportunities from SEL ICBs
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Help shape the future of Women’s and Girl’s Health in South East London

We would like to understand how women and girls in south east London wish to engage with and access healthcare. This will help inform the development of Women and Girls' Health Hubs in South East London. They are keen to hear from about a range of areas including:
- What health services and support are most important to women and girls in our community? How can these services be delivered so they are easier to access?
- How can we ensure women and girls in our diverse communities have access to knowledge and information about their health and wellbeing?
- What are the barriers women and girls in your community face in relation to health?
- What could we do to remove these barriers so that everyone has access to the care and support they need, regardless of where they live or their situation?
You can find out more including how to share your views here.
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Help shape better diabetes care for everyone in south east London
South East London ICS has set up a partnership with Food for Purpose CIC and aims to work with local people living with diabetes to co-design an action plan for the identified concerns/recommendations and begin creating and testing solutions.
As part of this work, we will continue engaging with local communities with lived experience of diabetes in particular from the African Caribbean, South Asian, Polish, Portuguese, Spanish and Latin American.
If you are living with diabetes or at risk of diabetes and belong to African, Caribbean, South Asian, Polish, Portuguese, Spanish, or Latin American communities, we would love to hear from you.
Please reach out to us at admin@foodforpurpose.org.
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Share your views on contacting your General Practice online
South East London ICS team is dedicated to improving how people and their communities interact with healthcare professionals, aiming to make NHS access easier and faster.
One of the key tools they offer is online consultations. This allows patients to send messages or emails to their GP surgery with health queries and to receive responses from the most appropriate healthcare professional, whether it's a GP, nurse, pharmacist or occupational therapist.
They're keen to improve these tools and would love to hear your thoughts about and views on online consultations. Your feedback is invaluable as they work to refine our services and ensure our new system meets your needs.
Complete the short survey.
For more opportunities to get involved via SEL ICB please visit Let’s Talk Health and Care South East London
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Do you have any news or great examples of work related to involvement for a future bulletin? Let Kristina Leonnet know.
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NHS England: Making a difference by becoming a Peer Leader
The Patients Association’s celebration of shared decision-making, co-production, and partnership working – Patient Partnership Week – returns this September. Events confirmed so far:
- Implementing shared decision-making in practice, 2 September. This webinar will look at how to make shared decision-making standard practice across the whole of healthcare.
- The Patient Safety Commissioner in conversation, 2 September. This will be the third year the Commissioner has taken part in Patient Partnership Week. Join this session to hear about the work her team has done over the last year.
- Empowering patients as equal partners in care, 4 September, with Prof Havi Carel, University of Bristol. "Why aren't patients treated as equals in their own care?" In this webinar, Prof Carel will discuss why some healthcare professionals ignore, dismiss, or explain away patients' testimonies about their health.
- The role of data in joining services around patients, 6 September, with Ming Tang, Chief Data and Analytics Officer, NHS England. Ming will discuss the potential of data to improve the delivery of care and safeguards to protect data.
- Other events are being added - visit the Patients Association’s events page
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Co-Production Collective: Co-Pro cuppa
Co-Pro Cuppas are informal monthly sessions, a chance to connect with friends, meet new people and chat about whatever you fancy over a cuppa!
To find out more sign up now.
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PxP Conference
The 2024 PxP (For Patients, By Patients) conference will be taking place online September 10-12. This free, virtual event aims to bring you a wealth of knowledge, skills and resources on Patient Engagement in health research. Learn more about the conference.
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Co-produced statements as powerful conversation starters
Think Local Act Personal (TLAP) has published a resource called Making it Real. It showcases a set of coproduced statements that describe what good care and support look like.
It can be used by anyone who needs to spark ideas and start conversations about improving people’s lives.
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Co-production collective resource library
The Co-Production Collective have developed a resource library which contains all sorts of useful things from a variety of different places and includes webpages, reports, videos, books, journal articles and much more.
This library is constantly being added to as more resources become available.
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The Patient Experience Library
The Patient Experience Library contains the latest and best evidence on patient experience and patient/public involvement.
To search the library, please visit: https://www.patientlibrary.net/
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Adopting the Triangle of Commitment to work in partnership
This is a framework that works as a visual tool to spotlight three crucial elements to fostering a beneficial working relationship with healthcare professionals and individuals with lived experience.
Find out more about how the Triangle of Commitment can help create positive environments for involving people and communities in improving health and care.
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Please forward this email to anyone who may be interested. To sign up, receive involvement updates, and learn how to get involved, fill out the survey. Additionally, You can find previous editions here.
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