London NHS Mental Health Crisis Hubs Evaluation: Findings & Recommendations

    Event details


    December 9


    03:00 pm - 04:30 pm

    The Health Innovation Network evaluated existing NHS mental health crisis hub models in London. Join to learn and share best practice.

    To mitigate the infection risk posed to people attending Emergency Departments (EDs) during the Covid-19 pandemic, mental health trusts in London rapidly established mental health crisis hubs for people with mental health needs to be assessed in spaces separate from ED. Whilst many mental health crisis hubs were temporary measures, some continue to operate. NHSE/I London team and London Urgent Care Board commissioned the Health Innovation Network (HIN) to complete an evaluation in 2022 in order to:

    • Gain a better understanding of the different mental health crisis hub models that are still in operation and their potential impact at a service user, carer, practitioner, and service-level within London.
    • Determine what factors affect the implementation and sustainability of NHS mental health crisis hubs.
    • Determine the principles or core components of effective mental health crisis pathways (as an alternative to ED) for Integrated Care Systems (ICSs) and Integrated Care Boards (ICBs).

    What to expect:

    • This webinar will explore the background to the evaluation, as well as the evaluation’s findings and recommendations.

    Chair and Key Notes:

    • Chair: Dr Mujtaba Husain, Clinical Director for Mental Health, Health Innovation Network


    • Angela McNab, Senior Responsible Officer, London Mental Health Transformation Programme
    • Judith Fairweather, Programme Director, NHS England & NHS Improvement (London Region)
    • Aileen Jackson, Head of Mental Health, Health Innovation Network
    • Andrew Walker, Head of Evaluation and Implementation Science

    Who should join?

    This event welcomes people interested in mental health service provision across London. Registration is open to experts by experience, NHS clinical and managerial staff, NHS mental health and acute services, police and ambulance services, ICS/ICB leaders and commissioners, local authorities, voluntary sector partners, and other system partners.

    Please share this invitation with individuals who may be interested in attending.

    How will I join this virtual meeting?

    This event will be held virtually via Zoom. All registered participants will receive the invitation link one week prior to the event starting and again, 24 hours before the event commences.

    About the Health Innovation Network

    The Health Innovation Network (HIN) is the Academic Health Science Network for South London.

    Who to contact?

    If you have any further questions, please contact George Croft –