Covid-19 led to a rapid shift in how mental health services were delivered. Our Remote Consultations in Mental Health – Learning from Evaluation project seeks to understand what these changes have meant for service users and health professionals.
- Read the full Remote Consultations in Mental Health: Learning from Evaluation Report published with south London mental health providers, local system partners, academics and service users.
Use the links below to access and download the latest reports, resources and publications associated with our mental health remote consultations evaluation project. This page will be updated regularly.
Webinars
- Watch a recording of our webinar “Remote Consultations in Mental Health – Promoting the Patient Voice Shared Learning Webinar” held on Wednesday 27 October 2021.
- Watch a recording of our webinar “Remote Consultations in Mental Health – Learning from Evaluation” held on Wednesday 2 December 2020.
- Download a copy of the presentation from our Webinar “Remote Consultations in Mental Health – Learning From Evaluation” held on Wednesday 2 December 2020.
Reports
- Read “Covid-19 Survey of Consultant Psychiatrists’ and SAS doctors’ experience of changed working practices during the crisis“, a report produced by South West London and St George’s Mental Health NHS Trust.
- Read “Patient Experience of Remote Consultations during the Covid-19 Pandemic“, a report produced by Oxleas NHS Foundation Trust.
- Read “Experience of Virtual Appointments/Meetings Survey Report“, a report produced by South London and Maudsley NHS Foundation Trust.
- Read “Evaluation of Attend Anywhere Video Consultation Platform“, a report produced by South West London and St George’s Mental Health NHS Trust.
- Read “Digital Services for People with Mental Health Problems and Digital Exclusion during the Covid19 pandemic” a briefing by mind, the mental health charity.
- Read “Trying to connect” a report and the supporting “Data cut” by mind the mental health charity.
- Read an “Impact report” on the effect of Covid-19 on vulnerable families by Home-start Wandsworth
Download the final report here
Resources
- Read “Telemental Health Top Tips for Clinicians“, a summary of key recommendations around successfully delivering telemental care, produced by the National Institute for Health and Care Research Mental Health Policy Research Unit
- Access an appointment survey designed to help evaluate the use of remote consultations in NHS Trusts, designed by King’s College London and South London and Maudsley NHS Trust.
- Read “Staying Connected“, guidance on remote working including decision making tools, learning and case studies produced by South London and Maudsley NHS Foundation Trust.
- Read the “Guidance for Using Online Therapeutic Intervention.” Guidelines to help practitioners provide better support to parents and children accessing mental health services online. Produced by the National Institute for Health Research (NIHR) Applied Research Collaboration, Kent Surrey and Sussex.
Research
- Read “Implementation of Telemental Health Services Before COVID-19: Rapid Umbrella Review of Systematic Reviews“, a research paper published as part of the project.
- Read “Remote working in mental health services: a rapid umbrella review of pre-COVID-19 literature”, a new pre-print paper published as part of the project.
- Read “A qualitative study of experiences of NHS mental healthcare workers during the Covid-19 pandemic” a report produced by the University of Cambridge.
- Read “Remote care for mental health: qualitative study with service users, carers and staff during the COVID-19 pandemic” a report by the University of Cambridge.
- Read “Experiences of Perinatal Mental Health Care among Minority Ethnic Women during the COVID-19 Pandemic in London” a qualitative study by Oxleas et al.
Service User and Carer Resources
- Download and share a printable project poster for service user and carer audiences, introducing the project and providing information on how to get involved.
Infographics
Blogs
- Read our blog on ‘The importance of Patient and Public Involvement (PPI) in healthcare research and transformation’ here.
Find out more about our work responding to the challenges of Covid-19.











