Catherine Dale

Catherine is the programme director for Patient Safety and Experience. She has worked in improvement, transformation and innovation in the NHS for over 25 years, including senior roles at Guy’s and St Thomas’ and across the Health Innovation Network. She led national programmes such as Covid Oximetry @home and Covid Virtual Wards and played a key role in developing the Experience-Based Co-Design toolkit with the Point of Care Foundation. In 2017 she taught at the Institute for Healthcare Improvement’s inaugural ‘Co-design College’ in Boston, USA. Catherine has a master’s in business psychology and served as a labour councillor in the London Borough of Southwark from 2014 to 2018.