April's Mindset-XR Innovation Support Programme company spotlight shines on Reinhart whose pioneering virtual reality Eye Movement Desensitisation and Reprocessing (VR‑EMDR) solution, combined with pharmacological priming, is pushing the boundaries of immersive digital therapeutics for treatment‑resistant PTSD.
Reinhart’s PTSD solution, NEUROSYNC, is currently being rolled out across 13 European trial sites.
In the UK, the team is launching hospital pilots that include headset deployments alongside NHS demonstration days.
While large‑scale patient trials are only just beginning, early feedback from clinicians attending NHS demo days has highlighted the technology’s strong potential.
What three pieces of advice would you give budding innovators?
- Secure clinical and regulatory buy-in early to navigate complex hurdles like MHRA approvals.
- Build strategic, multi-disciplinary consortiums combining core tech with clinical execution.
- Prioritise real-world scalability and autonomous delivery to ensure equitable access from day one.
What's the most exciting statistic or fact you have about XR in mental health?
The most exciting fact is our NEUROSYNC project: a massive 214‑patient adaptive trial across seven countries. We are testing the unprecedented combination of virtual reality Eye Movement Desensitisation and Reprocessing (VR‑EMDR) with pharmacological priming for treatment‑resistant PTSD, pushing the very boundaries of immersive digital therapeutics.
"This system could radically increase our treatment capacity."Consultant Psychiatrist
How has user feedback from patients and clinicians shaped your product?
Our Patient and Public Involvement (PPI) advisory panel, including veterans and refugees, directly shapes our protocols. Their feedback validated our 12-week waitlist design as ethically preferable to indefinite real-world waiting, and heavily influenced our home-use safety monitoring and remote follow-up procedures.
"This has the potential to mitigate workforce burnout."Clinical Psychologist
What is the biggest challenge you have faced so far in developing your innovation?
Navigating complex regulatory pathways has been our biggest challenge. Initially, this involved securing Medicines and Healthcare products Regulatory Agency (MHRA) and Integrated Research Application System (IRAS) approvals for our standalone VR-EMDR feasibility study in the UK. Now, it involves co-ordinating the multi-country NEUROSYNC study, managing an Investigational Medicinal Product (ketamine) alongside our device across seven European national frameworks.
How could your innovation tackle inequalities in mental health?
Our self-directed VR model reduces the need for verbal disclosure, making care more accessible for underserved groups such as neurodiverse individuals, refugees, and people affected by conflict. It enables scalable, at‑home support and helps address the 18–24‑month waiting times common in specialist trauma services.
Why should the health and care system be excited about your innovation?
Our plug-and-play VR-EMDR platform reduces reliance on therapists and helps ease workforce burnout. By enabling self-guided, remote use alongside medication support and in-person therapy, it significantly increases treatment capacity within existing teams, delivery meaningful cost savings per patient across European health systems.
What type of support are you seeking most from readers to help drive your project forward?
We are seeking clinical collaborators to expand our VR-EMDR trial sites across the NHS and Europe. Additionally, we welcome engagement from digital health investors to provide follow-on funding, enabling us to scale our platform commercially once clinical efficacy is definitively proven.
What XR success story would you like to share with us?
Our consortium partner, SyncVR Medical, provides a fantastic success story. They have successfully deployed XR applications in over 100 European hospitals, including 25 NHS trusts. Their recent initiatives actively reduce patient anxiety, demonstrating immense real-world clinical appetite for immersive therapeutics.
What type of support are you seeking most from readers to help drive your project forward?
We are seeking clinical collaborators to expand our VR-EMDR trial sites across the NHS and Europe. Additionally, we welcome engagement from digital health investors to provide follow-on funding, enabling us to scale our platform commercially once clinical efficacy is definitively proven.
We’re always open to conversations and would be happy to connect. You can reach us at info@reinhart.uk
Want to find out more about our Mindset-XR Innovation Support Programme?
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